Account controls

Getslots Casino responsible gambling: what can you set yourself?

Play only from 18+, and every Getslots Casino account holds deposit limits, loss limits, session time reminders, self-exclusion and reality checks.

Set a deposit limit

Regulated by Anjouan Offshore Finance Authority under license ALSI-694412

Five essentials

When you want the key facts

Useful on the day you want the essentials without reading everything else.

Minimum age18+

Regulator and licenceAnjouan Offshore Finance Authority, ALSI-694412

National registerBetStop

Gambling helpline1800 858 858

Support email[email protected]

Built-in protection

What you gain by switching them on

After reading this you will know which control to switch on and when to switch it on.

Chosen before, not after

This cap sits between your bank balance and the game, holding every top-up to a figure you choose in advance. Switch it on before a session if your deposits have a habit of creeping upward.

Loss limits

A ceiling on what one session or period can cost takes the guesswork out of a losing run. Set it when you would rather know your worst case than discover it.

Notices along the way

Quiet notices arrive while you play, so the clock stays visible instead of slipping past you. Turn them on whenever a session has stretched longer than you planned.

Step away properly

A block on your own account means no bets, no deposits and no marketing from us while it lasts. Choose it when the pause you need is longer than an evening.

Reality checks

Brief summaries appear at intervals you pick, showing how long you have played and what it has cost. Enable them if figures blur once you are absorbed in the reels.

Protection you set

How do you set a limit?

Here is the whole route from the profile menu to a limit that holds.

Where do you look?

Open your profile menu in the account and look for the section headed with limits or responsible play. Everything you can change sits there.

Pick the right control

Pick the control you want: a deposit cap, a loss cap or a session reminder. Choose the one that answers the worry you actually have.

Which period fits?

Give the figure and the period it covers, whether day, week or month. Read the summary back and check the period matches your intent.

Your confirmation moment

Confirm the change and the new cap applies to your account straight away. Remember this is a limit set ahead of play, not a repair after a loss.

Free support

Free help across Australia

You will finish knowing which free, confidential services exist here and who they suit best.

National Gambling Helpline

Answered every hour of every day, it offers free online chat, email counselling, self-help tools and a directory of local services for players and for worried relatives. Confidential, and nothing reaches us. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Peer support meetings run across Australia for people who gamble, where shared experience replaces advice, and relatives are welcome to come along and hear how others managed. gaaustralia.org.au

National Debt Helpline

Financial counselling at no charge for people carrying gambling debt, available Monday to Friday between 9:30 and 16:30, covering payment plans and the pressure that comes with owing money. ndh.org.au

What you get back when you stop early

Spotting the shift early keeps a pastime from turning into pressure on your money and your mood. A limit or a pause set now is the simplest first step, taken while the choice is still comfortably yours.

Read the list honestly and treat any match as a nudge rather than a verdict.

Chasing a loss with a bigger stake
Spending money set aside for bills
Hiding play from people close to you
Thinking about the next session all day
Playing longer than you planned
Borrowing to keep playing
Feeling flat or cross when you stop

Under 18 is a closed door, not a grey area

Check the birth date you gave. Registration asks for a date of birth, and the account is closed if the answer shows under 18. Proof of identity is also required before a first withdrawal, which catches a false date.

Settle the device settings first. Gambling sites can be blocked on a shared computer or phone through the device's own parental controls. Do this before a young person uses the device, not after a surprise.

Call with your questions. Talk plainly about money and time, without blame or a lecture. The National Gambling Helpline on 1800 858 858 also takes calls from relatives, at any hour.

A day away or a season off

Take a few days off. This is a short break you start in the casino account, lasting hours or days, and during it access to play is closed while the account itself stays open. Setting it early, before a session rather than after a loss, keeps the decision yours.

Extended closure of access. Longer and firmer, this closes your access for a stretch you select, and it cannot be lifted early at your request. Starting it in the account is a single action, and marketing from us stops for the whole period.

What is BetStop? BetStop is the national register run by the Australian Government through ACMA, holding a minimum of 3 months and up to a lifetime. Joining takes about five minutes online, is not shortened on request, and a support person can be nominated. betstop.gov.au

Clear answers

Questions that come up quietly

Written the way our support team answers them, plainly and without pressure.

Can I shut my Getslots Casino account for good?+

Yes. Email our support team and ask them to close the account permanently, and it stays closed. Use the address shown beside this answer, and send it from the mailbox registered to the account so the team can match it quickly.

What does a short pause change in my account?+

A pause freezes sign-in and play for the days you choose, while your balance and history stay where they are. Once the pause ends the account opens again on its own, and nothing about your limits is reset.

Can the helpline advise a relative rather than the player?+

Yes. The National Gambling Helpline takes calls from family members as well as from players, and the counselling and self-help tools are open to both. Its number sits beside this answer, day or night.

Does a self-exclusion here cover other casinos too?+

No. An exclusion set in your Getslots Casino account covers this account alone, though the national register BetStop reaches every licensed wagering provider in the country. Joining BetStop is the step that follows you elsewhere.

Can a self-exclusion be cut short once it starts?+

No. The period you pick runs to its end, from the three-month minimum up to a lifetime choice, so pick the span you can actually live with. BetStop sets the same rule for its own registrations.

Why does Getslots Casino check my age?+

Because play is open to adults of 18 and over only, and the check protects that line. It takes place once, through the identity documents our team reviews, and afterwards your account is simply yours.